How to Unsubscribe – MTN, Vodacom, Cell C

This is to inform consumers on how to unsubscribe from SMS and content subscription services in South Africa.

CELL C – Dial *133*1# and block all

MTN – Dial *141*5# then reply 2. for content services and Block all

Vodacom – SMS – STOP ALL to 30333

Cell C

Using the USSD string *133*1# subscribers can block all existing and future content billing.

MTN

MTN also offers a USSD string (*141*5#) to manage premium content subscriptions, but unlike Cell C’s it doesn’t block all future subscriptions. Instead, users select which services to unsubscribe from.

Vodacom

Vodacom users can unsubcribe from all WASP services by sending “STOP ALL” to 30333.

Should you be subscribed to WASP services, you should receive the response “Your Vodacom request to delete all WASP service has been logged”. According to Vodacom, you should then receive messages of the format, “You have been unsubscribed from ‘SERVICE’ with effect from ‘DATE’”.

If you are not currently subscribed to any services you should receive the somewhat confusing response, “Your Vodacom request to delete all WASP services has been unsuccessful, Please call Vodacom Customer Care on 082111”.

Vodacom said that it is working on changing this message to say that you are currently not subscribed to any WASP services.

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